A New Frontier For Developers And BPO Service Providers

PORTMORE INFORMATICS PARK

• 150,000 sq. ft. of new space

• Facility amenities: food, health care,

gym and parking facilities

• Close proximity to well-developed

highway network and commercial

district

• Access to young, middle income,

tertiary-educated population- over

700,000 residents

MONTEGO BAY

• 63,000 sq. ft. of new space

• BPO incubator

• Offerings include

telecommunications, multiple

redundancy

• 6.3 km from Sangster International

Airport (ACI award winning airport)-

global connectivity

• On Site Customs

• Training School

• Food Services

The Jamaican BPO sector is characterised by service diversiﬁcation as evidenced by its range of offerings from simple back ofﬁce

processes and customer contact to more high impact knowledge process services in the areas of research and development,

portfolio and customer analyses, and ﬁnance and accounting. The Port Authority currently provides approximately 700,000 square

feet of ﬂoor space for BPO operations distributed across four strategic locations - the Montego Bay Free Zone (MBZ), the Kingston

Free Zone (KFZ), the Jamaica International Free Zone (JIFZ) and the Portmore Informatics Park (PIP). Advantages include similar

timezone (near-shore), neutral English accent, ﬁbre optic connections, plug n’ play facilities, proﬁcient and scalable workforce

(multidisciplinary graduates), government training support (HEART NTA) and customized development solutions.

FALMOUTH

• Greenﬁeld

• Up to 2 million sq. ft (2019/20)

• Customized development solutions

• KPO support

Business Process Outsourcing

Montego Bay Freezone (existing facilities)

September 2017 Concept stage (3- 5 yrs)March 2017

Contact: Ms. Gloria Henry

ghenry@portjam.com, (876) 922-0290-9